[ COMMON_QUESTIONS ]

Frequently asked questions

Everything you might want to know before running your first check.

How long does a background check take?+

Essential checks typically complete within 24–48 hours. Professional and Elite packages take 2–5 working days depending on SAPS turnaround and polygraph scheduling.

Do you offer polygraph testing?+

Yes — through our parent company True Lie Detectors & Vetting (TLDV), with a network of accredited examiners across South Africa. Jaques, the director, handles every client enquiry directly.

How do I pay?+

Send us your details via the contact form and we'll issue an invoice in ZAR. Payment is by EFT before the checks are released.

Do you serve clients outside KZN?+

Absolutely — we service employers and recruitment agencies across South Africa. Our accredited examiners are based in Durban, Bloemfontein, Vereeniging, Pretoria, Bela Bela and Barberton, with a satellite office in Hillcrest, Durban.

What happens if a check flags a concern?+

Every report includes a clear hiring recommendation plus supporting evidence, so you can make informed, lawful hiring decisions.